Aug. 19, 2012
CONWAY - Coastal Carolina University is focused on excellent customer service and the Department of Athletics seeks to assure that each fan and visitor will have an excellent gameday experience - from the moment they turn onto campus until the time they leave.
With the start of construction for Coastal's $10.2 million Baseball/Softball Complex, many routines people have grown accustomed to over the first nine years of Chanticleer football will be different.
One aspect of the construction that will affect a majority of those who attend CCU football games is that the walkway between the baseball and softball fields from Chanticleer Drive West to Brooks Stadium has been closed. Fans and visitors should use either the sidewalk on University Boulevard or the sidewalk beside the Boni Bell Hitting/Practice Facility. Another option is the walkway that begins on Chanticleer Drive West, borders the track and practice fields and crosses a bridge to approach the Fan Fest area near Brooks Stadium. (PLEASE NOTE: The courtesy golf carts will share this route - caution is advised.)
Through its 54-in-54 Initiative, the Department of Athletics is responding to many suggestions from fans. Following are some changes and improvements for the 2012 Football Season: (Please see MAP OF BROOKS STADIUM above).
Dedicated handicap lot. New this year, Lot B in front of the Wall Business School will be reserved specifically for cars with handicap tags. Shuttles will be available to transport handicapped and special needs fans from the lot to Brooks Stadium.
Bus shuttle. Coastal will run a CoastRTA bus shuttle loop - beginning two hours prior to kickoff and one hour after the game - around campus with four (4) pickup and drop off points along the way. (PLEASE SEE ABOVE FOR ATTACHED SHUTTLE MAP WHICH DENOTES VARIOUS PARKING LOTS AND CHANTOURAGE ALLEY.) Spectators will be dropped-off prior to the game near the southeast corner of the stadium on University Boulevard. The buses will turn right on Highway 544, re-enter campus at Founders Drive near the new HTC Center and stop at the covered bus stop near Lot B in front of the Wall College of Business. The route will continue on Chanticleer Drive East and make its next stop at the large covered bus stop near the Lib Jackson Student Center and Spadoni Park. The final stop before returning to Brooks Stadium will be at the covered bus stop in front of Kearns Hall on University Boulevard.
Golf cart shuttles. This year courtesy golf carts will be available to transport spectators with special needs to the shuttle stops. Golf carts will be in Lot GG, the large parking area just off of Highway 501 at the front of campus, to help those who need assistance get to the shuttle stop near the Lib Jackson Student Center. The golf carts will operate two hours prior to kick off and up to one hour after the game.
Chantourage Alley. The student tailgating - Chantourage Alley - has been expanded to include all students in addition to those in student groups and Greek organizations. Fans and students alike will be able to walk from the parking lot beside Arcadia Hall, around the softball outfield fence and between the softball and Billy Nichols Tennis Center to reach Brooks Stadium.
Chanticleer Store. The campus bookstore has moved from Baxley Hall to The HTC Center. As in the past, there will be a satellite location to purchase CCU merchandise at Brooks Stadium.
Ticket exchange. The new ticketing system allows fans to email their tickets to friends if they are unable to attend a game. For more information, contact the Athletics Ticket Office at 1-877-4-CHANTS (877-424-2687) or at 1-843-347-TIXX (843-347-8499).
Student ticket/rewards system. Coastal Carolina Athletics has implemented a new student ticket system that allows students to reserve their seats online and entre Brooks Stadium by swiping their Student IDs. Students no longer have to go the ticket office to get a ticket. To encourage better student attendance, as well as staying through the fourth quarter, the Department of Athletics has instituted a "Student Rewards Program." Student will receive a quarter of a point for swiping into the game and will receive a full point for staying through the fourth quarter. Students may also earn points for attending other CCU home athletic events. The more events attended and points earned, the better chances students will win prizes throughout the year.